As I was tying a strap to secure the wedge in place, snap it broke. All I could say was OMG! I cannot believe this is happening to one fave pair of mine. And the whole fashion ensemble that I have in mind was ruined. Yet, I could not walk without a strap on. What to do, what to do? *insert crying scene here but it did not happen in real life*
I do not want my wedge to be put to waste. Armed with my thick face and the right amount of courage, I sent a message to Anthology on Facebook stating this dilemma. This is one "suntok sa buwan" experience. I am hoping they would be kind enough to replace the strap.
And voilah they replied! OMG they did. And guess what, they are willing to have my straps replaced. Not just one but two. Plus, they will ship it for FREE. Gaaaahh, that's just beyond awesome! They asked for my shipping address and a picture of the broken strap. Here is what I sent them.
And the day arrived! My new straps are here. Hurray~
The straps came with this cute pouch. I can't thank you enough Anthology. Not only are your shoes amazing and comfortable but also your customer service. No wonder that many are indeed embracing the brand. By the way Anthology have new pairs. Here are some of it.
Hoping and wishing to own another Anthology pair in the near future. As a matter of fact, already saving for it. Thank you again Anthology!
To view their collection, visit Anthology at these sites:
Main Site: http://anthologyshoes.com/